Self Ordering Kiosk Case Study

In high-traffic environments, traditional counter-based ordering leads to long queues, order inaccuracies, and increased pressure on staff. Customers often experience delays and limited control over customization, while businesses struggle to manage peak-hour demand efficiently. The lack of a fast, self-service ordering option results in reduced customer satisfaction and missed revenue opportunities.Restaurants needed a seamless, real-time order flow between customers, cashiers, and kitchens.

We developed a modern, intuitive self-ordering kiosk application that empowers customers to browse menus, customize orders, and make payments independently. The system features a clean, user-friendly interface with high-quality visuals and guided navigation, making the ordering process fast and enjoyable. Real-time synchronization ensures that orders are instantly transmitted to kitchen displays, reducing wait times and improving order accuracy. The kiosk integrates with existing POS systems, providing seamless data flow and minimizing operational disruption.

• Reduced wait times by 40%
• Improved order accuracy by 25%
• Increased average order value by 15%